ADA Real · Real ADA for Real People.

Straight answers before you start.

Know what is included, how audits work, and what accessibility tools can and cannot establish.

Name, email, website. Choose your plan next. Eligible Managed customers can start a 7-day free trial with a card; no subscription charge today.

Is there a free trial?

Eligible Managed customers receive 7 days free with a verified card saved through Stripe. There is no subscription charge today. A temporary bank verification hold may appear. Automatic billing begins at the price and interval you explicitly approve unless you cancel before the trial ends. One trial per account and website. Full Managed starts with paid checkout.

How do I cancel?

Open your dashboard, choose your website, then Manage plan. Select Cancel subscription and confirm to turn off automatic renewal. Use Manage payment method & invoices for the billing portal. Cancel before the trial ends to avoid the first subscription charge, or before renewal to avoid the next charge.

Will I receive invoices?

The trial confirmation email includes a zero-dollar PDF showing the trial dates, recurring price, and cancellation instructions. We send a reminder before the trial ends and an invoice PDF after each successful charge. Contact us if an email does not arrive.

Can I resume if I leave checkout?

Yes. Your details are saved when you first click Continue. Return using the same email and verify with a code when requested. Your saved website and checkout can be resumed; an unfinished signup does not grant dashboard access. We may send a follow-up with a resume link, and you can unsubscribe from promotional follow-ups.

How can I contact you?

Use Contact Us Form in the Sami AI box at any time, or open the Contact page. Enter your full name, email, optional phone, and comments.

Can you guarantee I will not be sued?

No. ADAR helps identify and address accessibility barriers. A gadget, subscription, or audit does not guarantee legal immunity.

Is the audit completely automatic?

No. Public-page source checks produce preliminary findings. The reviewed report requires recorded engineer testing and evidence within the agreed scope.

Can I audit before subscribing?

Contact our team to arrange a standalone audit without a subscription. Active subscriptions include an audit request every 30 days from Audits in the dashboard.

Does the $99 audit payment count toward a subscription?

Yes. For the same website, a verified standalone audit payment provides up to $99 credit once on the first Managed or Full Managed subscription invoice. It cannot be combined with a free trial and does not apply to renewals. Contact us to arrange the credit before subscribing.

Which plan includes AI, audio, and languages?

Managed and Full Managed include all three. Self-Service does not include AI assistance. Audio depends on local device voices; language choices change the gadget interface.

Which languages are available?

English, Spanish, French, Persian, Arabic, German, Hebrew, Simplified Chinese, and Japanese. These choices change the controls. Supported reading-view text can also be translated when the website’s translation service is enabled. The original website and third-party chat interface remain separate.

Where is the AI assistant?

Open Accessibility on the website. The AI assistant card appears at the top of the gadget for eligible Managed and Full Managed websites. Select Start to begin.

Can AI inspect or repair my website?

No. It provides general accessibility and product guidance. It cannot inspect the current page, change website controls, access private audits or account details, or perform engineering repairs.

Why might the AI assistant be unavailable?

Check your active plan, website connection, latest client version, and relevant cache. If the problem remains, contact ADAR through your Dashboard with the page address and visible error.

Does closing chat delete my messages?

No. Closing removes the chat frame but does not delete messages already sent to Jotform. Avoid sensitive information and contact ADAR with questions about conversation records.

Where do I see reports?

Open Audits in your ADA Real dashboard. Your website workspace keeps reports, guidance, and remediation progress together.

What happens after payment?

ADAR verifies your subscription or eligible trial, then asks you to set a password if needed and welcomes you into the dashboard. Installation and included features are then available. A saved lead or audit-only purchase does not activate a gadget subscription.

Ready to take the next step?

Start with your name, email, and website to choose a plan. Already subscribed? Use Audits in your dashboard. Contact our team to arrange a standalone audit.

Name, email, website. Choose your plan next. Eligible Managed customers can start a 7-day free trial with a card; no subscription charge today.