Installation
Check your installation
A short acceptance checklist for your website and its most important visitor journeys.
Confirm the basics
- The website address in ADAR matches the public website.
- The website row shows an active subscription, trial, or included plan.
- Only one ADA Real client or installation snippet is present.
- The public Accessibility control finishes loading and opens.
Test with a keyboard
- Open the website in a fresh tab.
- Press Tab and look for a visible focus indicator.
- Use the Accessibility control and open visitor assistance. Alt+Shift+A is the ADA Real shortcut; some browser or system shortcuts may take priority.
- Move through controls with Tab and Shift+Tab, activate with Enter or Space where appropriate, and confirm you can leave the reading view.
Test real tasks
Choose a representative page, a contact form, a document, and your main business journey. Confirm links go to the intended destination, form labels and entered values remain useful, and important errors can be understood. On a store, review product selection, cart, and checkout with your team. A test purchase should follow your approved test process, not a customer’s live payment method.
Check enhanced features
On eligible Managed and Full Managed sites, check the AI assistant, language controls, and audio reader. Audio depends on device voices. Translation requires an enabled service and a supported language. Some documents, image text, and third-party experiences need additional review.
Record and report
Keep the page address, date, browser, device, feature, expected result, and actual result. Include a screenshot or short recording that avoids personal details. Submit remaining issues through the Contact Us Form or your agreed support channel. Repeat affected tests after a change.
Screenshots and guided walkthroughs
These materials use the public demonstration or a safe admin preview. Sample details, screen layouts, and displayed prices can differ from your own account. Your live checkout quote and confirmation control your subscription.
Read the video transcript
Illustrated example screens, not a recording of a customer account. No narration audio.
1. Check Settings > ADA Real
After activation, open Settings, then ADA Real. Look for the connection status. If needed, use Retry connection once and read the resulting message.
2. Open your public website
Open the public website in a fresh tab. Wait for Accessibility to finish loading, then open it. Check that you can use the controls and return to the original page.
3. Review the dashboard connection
Return to My ADA Home and review the website connection. Payment and connection are separate: an active plan can still need installation.
4. Test and ask for help
Test your important pages, forms, documents, and shopping journeys. Report unresolved barriers with the page and visible error. Do not pay again to fix a connection problem.