Help & troubleshooting
Checkout did not finish
Recover safely without duplicate payment, duplicate subscriptions, or unnecessary new accounts.
First, avoid a second purchase
If you submitted payment or started a card-backed trial, do not open a new checkout just because the first page is waiting. ADAR must verify the result with Stripe. A Link email or bank authorization can be part of verification without being a captured subscription charge.
What should happen
A completed checkout automatically advances after ADAR confirms an active subscription or eligible trial. You set a password if requested and then enter the dashboard. The welcome or invoice email follows verification. A saved lead, card entry alone, or unpaid checkout does not activate service.
If confirmation takes longer
- Stay on the ADA Real checkout tab and allow the confirmation state to finish.
- If you completed a Stripe or Link verification elsewhere, return to the ADA Real tab.
- Refresh the saved checkout once if needed; it checks the existing session.
- Use a displayed verification retry if offered.
- If it remains unresolved, contact ADAR with your account email, website, time, and visible message. Do not pay again.
If the email is already registered
Continue with the same account email and complete the requested ownership verification. Use the newest ADAR code on its matching screen. Do not use another person’s email or create several accounts to bypass a saved signup.
If the website address is wrong
Use Edit website before the subscription is active. If the address can no longer be edited, contact support with the intended domain. Do not create another paid website record for a simple typo.
What support can check
The team can review the existing checkout status and reconcile a completed subscription without collecting another payment. Provide only safe references and screenshots with personal/payment information removed. The team does not need your card security code or email verification code.
Screenshots and guided walkthroughs
These materials use the public demonstration or a safe admin preview. Sample details, screen layouts, and displayed prices can differ from your own account. Your live checkout quote and confirmation control your subscription.
Read the video transcript
0–10 seconds: Monthly billing is selected. Managed costs $99 per month. Full Managed costs $199 per month plus a $1,499 one-time setup fee.
10–20 seconds: Yearly billing is selected. Managed costs $999 per year. Full Managed costs $1,999 per year plus the $1,499 one-time setup fee.
To begin, enter your name, email, and website, review the Terms and Privacy Policy, then choose your plan and interval. Review the exact recurring authorization before secure checkout. Eligible Managed customers receive a seven-day trial with $0 subscription charge today; a card is required and automatic billing begins after the trial unless canceled beforehand.