ADA REAL LEARNING CENTER
Real help.
One clear next step.
Everything you need to start, connect your website, support your visitors, and keep improving.
Explore · Learn · Put it into practiceEnter three essential details, choose your support, and finish secure checkout.
→02Connect your websiteDownload the website-specific client, connect it, and verify the visitor experience.
→03Explore visitor toolsOpen the Accessibility Hub, choose assistance, and return to the original website whenever you need to.
→A guide for every stage
Browse 47 practical articles. Start with a task, follow the steps, and use the related guides when you need more detail.
Learning Videos
Start here
Getting started
Enter three essential details, choose your support, and finish secure checkout.
Choose a plan and billing periodUnderstand Managed, Full Managed, monthly/yearly billing, and what the final quote means.
Understand your seven-day Managed trialCard verification, the first scheduled charge, reminders, and cancellation explained.
Resume checkout and verify your emailContinue with your saved website without starting over or creating another subscription.
Correct your website addressFix a typo before subscribing and know when a domain change needs support.
Your dashboard
Installation
Three short captioned videos show the customer journey from the dashboard download to WordPress activation and a public-site check.
Install ADA Real on WordPressDownload the website-specific client, connect it, and verify the visitor experience.
Install on another website platformUse the instructions supplied for your website or arrange an integration review.
Check your installationA short acceptance checklist for your website and its most important visitor journeys.
Keep your installation currentApply client updates and check changes without confusing old cached pages with the current experience.
Choose the correct WordPress installation and update pathUse the package intended for your website, keep one client active, and verify updates before relying on them.
Visitor tools
Open the Accessibility Hub, choose assistance, and return to the original website whenever you need to.
Adjust text, contrast, and reading preferencesMake supported content easier to read while keeping control of your browsing.
Use a keyboard or screen readerFind controls, keep track of focus, and test complete tasks with your own assistive technology.
Choose an accessibility profileUse a preset as a starting point, then adjust the controls for your own needs.
Move the Hub and remember preferencesMove and close the Hub, switch regular or bold text, and manage Save and Auto on your own device.
Listen with the audio readerExpand Audio Reader and listen using supported on-device voices, with simple speed controls.
Use languages and reading-view translationUse the Languages dropdown and understand the difference between translation, reading voices, and voice commands.
Read PDFs and image textKeep document visuals familiar, reveal readable PDF text on demand, and use image descriptions when needed.
Use forms and shopping journeysUse original website forms and shopping controls, and save your work before switching website modes.
Ask Sami and open the Contact Us FormUnderstand the difference between the visitor command tool, the Sami website guide, and contacting the team.
Speak & navigate
Reading & media
Visitor control
Website management
Audits & reports
Choose the correct website, review your allowance, and understand what is included.
Understand an accessibility reportRead findings, evidence, review status, and next steps without mistaking a sample for a guarantee.
Download, share, and follow up on reportsKeep report PDFs and use their recorded scope to coordinate improvements.
Work with the CWS engineering teamAgree priorities, provide authorized access, approve work, and review evidence.
Billing & account
Know which email follows a trial, a first charge, and a renewal.
Manage payment methods and billingUse the correct website’s billing controls and distinguish account tools from subscription status.
Cancel a trial or subscriptionAvoid the next charge by completing cancellation before the relevant deadline.
Sign in and recover your passwordUse your email and ADA Real’s branded recovery flow.
Help & troubleshooting
Recover safely without duplicate payment, duplicate subscriptions, or unnecessary new accounts.
Resolve a connection problemUse the launcher progress indicator, refresh safely, and distinguish connection, microphone, and voice problems.
Find a missing confirmation or invoiceCheck the right inbox and request a fresh PDF without paying again.
Protect your account and informationUse secure payment and recovery screens and share only what a support request needs.
Contact ADAR and report an issueReach the team with a clear task, safe evidence, and enough detail to reproduce the problem.
Fix microphone and speech problemsIdentify blocked permissions, a missing or busy microphone, and browser speech-service failures.
Watch the guided walkthroughs
Captioned previews and clearly labeled illustrated installation guides, with complete text transcripts.
Read the video transcript
Illustrated example screens, not a recording of a customer account. No narration audio.
1. Sign in to ADA Real
Sign in to ADA Real. Open My ADA Home and find the exact website you want to connect.
2. Check service activation
The website must have a confirmed active subscription, trial, or included plan. A saved signup alone does not unlock the client download.
3. Select Download ADA
In the website row, select Download ADA. On a small screen, scroll the table sideways to reach the Actions column.
4. Keep the downloaded ZIP
Save the client ZIP. It may be named ADA-Bulletproof-Client.zip; WordPress identifies the plugin as ADA Real Client. Do not unzip it.
5. Continue in your website admin
Now open that website’s own WordPress administration area. You will upload the client there, not in the ADA Real dashboard.
Read the video transcript
Illustrated example screens, not a recording of a customer account. No narration audio.
1. Before installation
Start with the client ZIP downloaded for this website. You need permission to install plugins in its WordPress admin. Follow your normal backup process.
2. Plugins > Add Plugin > Upload Plugin
In your website admin, open Plugins, then Add Plugin or Add New Plugin. Select Upload Plugin at the top.
3. Choose the client ZIP
Select Choose File and choose the downloaded client ZIP. Keep the file zipped. Do not use the ADAR platform package or another website’s package.
4. Select Install Now
Check the selected file, then select Install Now. Wait for WordPress to finish. If this is an update, replace only the existing ADA Real Client when instructed.
5. Select Activate Plugin
When WordPress says the plugin installed successfully, select Activate Plugin. Do not install a second copy or add a duplicate snippet.
6. Review Settings > ADA Real
Open Settings, then ADA Real. Review the connection status and follow your website-specific instructions. Never publish private installation settings.
Read the video transcript
Illustrated example screens, not a recording of a customer account. No narration audio.
1. Check Settings > ADA Real
After activation, open Settings, then ADA Real. Look for the connection status. If needed, use Retry connection once and read the resulting message.
2. Open your public website
Open the public website in a fresh tab. Wait for Accessibility to finish loading, then open it. Check that you can use the controls and return to the original page.
3. Review the dashboard connection
Return to My ADA Home and review the website connection. Payment and connection are separate: an active plan can still need installation.
4. Test and ask for help
Test your important pages, forms, documents, and shopping journeys. Report unresolved barriers with the page and visible error. Do not pay again to fix a connection problem.
Read the video transcript
Captioned visual walkthrough from a safe preview. No narration audio.
1. Start with the essentials
Enter your name, email, and public HTTPS website. This walkthrough uses a safe preview and example details.
2. Choose your level of support
Choose an available plan and billing period. Each plan covers one website. Your live quote controls the price.
3. Help visitors read their way
Connected websites offer visitor reading and accessibility controls. Enhanced features depend on the plan, device, and service availability.
4. Real people when you need help
Use Contact Us Form to reach ADAR. Your dashboard organizes installation, audits, and billing after service activation.
Read the video transcript
0–10 seconds: Monthly billing is selected. Managed costs $99 per month. Full Managed costs $199 per month plus a $1,499 one-time setup fee.
10–20 seconds: Yearly billing is selected. Managed costs $999 per year. Full Managed costs $1,999 per year plus the $1,499 one-time setup fee.
To begin, enter your name, email, and website, review the Terms and Privacy Policy, then choose your plan and interval. Review the exact recurring authorization before secure checkout. Eligible Managed customers receive a seven-day trial with $0 subscription charge today; a card is required and automatic billing begins after the trial unless canceled beforehand.
Read the video transcript
Captioned visual walkthrough from a safe preview. No narration audio.
1. 1 · Open Chat with Sami
On ADA Real, open Chat with Sami. Choose Contact Us Form from the quick choices.
2. 2 · Tell us how to reply
Enter your full name and email. Phone is optional. Describe your website and what you need in Comments.
3. 3 · Include useful, safe details
For an issue, include the page, task, device or browser, and visible error. Do not share passwords, verification codes, or card details.
4. 4 · Submit once and read the result
Select Send message and check the form confirmation. This walkthrough does not submit a message. You can also use the Contact page.
If something is unclear or a screen differs from yours, tell us the article title and what you were trying to do.
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